Spotlight Cranbourne is a popular retail store located in Cranbourne, Australia. As part of the larger Spotlight chain, this store offers a wide range of products for home, arts and crafts, party supplies, and more. With over 60 years of experience in the industry, Spotlight Cranbourne is known for providing high-quality merchandise at affordable prices.
Customers visiting Spotlight Cranbourne can expect to find a diverse selection of items, including fabrics, blinds, phone accessories, party decorations, and much more. Whether shopping for a DIY project or exploring the latest trends in home decor, this store offers something for everyone.
What sets Spotlight Cranbourne apart is its commitment to customer satisfaction. The friendly and knowledgeable staff is always available to assist shoppers, ensuring a smooth and enjoyable shopping experience. Additionally, the store regularly offers sales and deals, allowing customers to save even more on their favorite products.
Overall, Spotlight Cranbourne prides itself on being a go-to destination for all of your shopping needs. With its extensive product range, excellent customer service, and competitive prices, it is no wonder why this brand has garnered a loyal customer base.
![](https://static.where-e.com/Australia/Victoria/Casey/Spotlight-Cranbourne_dbb8cd0f0250f2dc915d416bf8379e67.jpg)
Amenities and More
- Kerbside pickup
- Credit cards
- NFC mobile payments
- In-store shopping
- In-store pick-up
Reviews
Went in like I normally would to gather some balloons when the lady informs me they are not accepting walk ins, she spends 5 minutes explaining they are too fully booked when prior I asked for only 3 plain balloons with ribbon which I'd imagine would take no longer than 5 minutes to do. I understand you guys are busy but I didn't recieve any customer service today nor empathy that I am just a Mum trying to do her best and wanted to surprise my son turning 2 tomorrow with 3 balloons above his gifts to wake up to. Very disappointing and a waste of a drive there.
Having not been in a spotlight store for over 20 years and recently deciding on getting back into sewing,l went into the Cranbourne store and asked the assistant if she could help me. I guess she thought standing behind the fabrics counter and waving in the area of the material I needed was all l needed. Carrying rolls of material when you use a walking stick isn't easy
Lucky some nice customers helped cause the staff certainly didn't want to
Would give it less if I could. Asked for help returning an item (perfect condition) to exchange it for the right item and was told no. Asked for manager and I believe I was entitled due to their return policies. Told they weren’t available.
I then tried to call the store number (expecting management was probably hiding out the back) Store phone runs out with no message bank.
Invest in staff training. You keep business by ensuring your stores are run correctly.
Great lovely beautiful and peaceful ✌️ ❤️ place with beautiful community ❤️ 💕 God bless you all 🙏 amen …
My time at Spotlight Cranbourne got a bit confusing. I found an item in the discount section, but it wasn't on sale. When I asked, the lady at the front said no with a not-so-nice attitude. It would be much better if they put things where they belong, so it's clear what's on sale and what's not.
Staff must be trained at Bunnings, hard to find a team member when you need help, wanted to order some roller blinds unable to get the help I needed, will travel to another Store to order, obviously don’t want my business nor are they deserving of it.
Needed some felt to retrim some interior panels on my car. Emma had good product knowledge and was very helpful. Will definitely come back if I ever need anything again.
I'd like to say thank you to Zara who was working at the register on Sunday 15th of Oct 2023. who went out of her way to help us find a product we could not find. It saved us so much time to head to another store to find what we were looking for.
Not many people go out of their way to help another. Great customer service. Spotlight Cranbourne, you're lucky to have such employee.
Location
Corner South , S Gippsland Hwy &, Thompsons Rd, Cranbourne VIC 3977, Australia
Hours
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Monday
09:00 AM - 05:30 PM
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Tuesday
09:00 AM - 05:30 PM
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Wednesday
09:00 AM - 09:00 PM
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Thursday
09:00 AM - 05:30 PM
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Friday
09:00 AM - 09:00 PM
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Saturday
09:00 AM - 05:00 PM
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Sunday
10:00 AM - 05:00 PM
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